Managing Conflict through Communication (0205862136)

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Comprehensive and accessible coverage of the study of conflict

Managing Conflict Through Communication helps students approach conflict constructively and learn more positive conflict management and resolution skills.

Narratives and case studies make the material accessible and engaging to a diverse student audience. Discussion questions and exercises throughout the text provide a basis for classroom discussion and practical applications of concepts.

This text is available in a variety of formats - print and digital. Check your favorite digital provider for your eText, including CourseSmart, Kindle, Nook, and more.

Learning Goals

Upon completing this book, readers will be able to:

Exercise positive conflict management and resolution skills
Understand why communication is essential to interpersonal relationships
Question the thoughts, feelings, and behaviors about conflict they have experienced in the past

Product details

• Format Paperback | 336 pages
• Dimensions 10 x 10 x 10mm | 445g
• Publication date 17 Apr 2013
• Publisher Pearson Education (US)
• Imprint Pearson
• Publication City/Country United States
• Language English
• Edition Statement 5th edition
• ISBN10 0205862136
• ISBN13 9780205862139
• Bestsellers rank 2,295,891

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